Presentkort - NÉLHAF

Gift Card

SEK 399.00
399 SEK
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Presentkort - NÉLHAF
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Gift Card

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399 SEK
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Presentkort - NÉLHAF

Gift Card

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PRODUCT DESCRIPTION

The gift of choice – wrapped in silk.

Unsure of what to choose? Let them decide for themselves.

Whether it's for a birthday, a thank you, or just because, a NÉLHAF gift card lets your loved ones choose what they truly want.

Available as a digital gift card. No expiration date & valid on all products.

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FAQ

Where are Nélhaf products manufactured?

NÉLHAF is a design-focused brand based in Umeå, Sweden. All our products are developed in our studio, where every detail is meticulously considered.

We collaborate closely with carefully selected factories in Europe and Asia, where we monitor production and ensure on-site quality control. Once the products are approved, they are packaged and delivered directly to our customers.

We create high-quality products that reflect our values – products we love ourselves and believe you will appreciate too.

Delivery Terms

DELIVERY

We deliver within Europe, the UK, and the USA with reliable shipping partners.

DELIVERY TIME

All orders are dispatched within 24–48 hours (weekdays).

  • Sweden: 1–3 business days
  • Europe: 3–7 business days
  • USA: 7–14 business days

Delivery times may vary slightly depending on the destination.

SHIPPING

Delivery is made to a service point or directly to your home, depending on what is most suitable for your address.

For deliveries outside the EU, local charges may apply.

SECURE DELIVERY

We track every shipment all the way. Should anything happen during transit, we are happy to assist you and ensure the matter is handled smoothly.

Return instructions

RETURNS ✨ Easy Returns

Not entirely satisfied with your order? You have 14 days to return the item, as long as it is unused and in its original packaging.


Sale items can only be returned for store credit or exchanged.

HOW TO RETURN

Place the item in its original packaging.

Pack it carefully in a sturdy outer box or envelope.

Send the return to us:


NÉLHAF AB
Ringvägen 59
904 21 Umeå
Sweden

Always save the receipt from the carrier until the return has been processed.

Please note:

  • We do not accept used or opened products for hygiene reasons.
  • Unfortunately, we cannot accept returns of sale items or discounted products.

    Once your return has been received and approved, we will issue a refund to your original payment method.

📄 Read more on our page: Refund and Exchange Policy

HELP & CONTACT

📧 Email: info@nelhaf.com

Can I return a promotional item?

Products purchased at a reduced price or during a campaign cannot be refunded. If the product is returned unused, with original packaging, tags and any hygiene seals intact, you can instead exchange it for another product or receive a credit note corresponding to the purchase price. This does not affect your statutory rights if the product is faulty, damaged or incorrectly delivered.

Do I need to pay customs duties or import fees?

Orders shipped outside the European Union (EU) may be subject to customs duties, VAT, or other import taxes once the package arrives in your country. These charges are determined by the customs authorities of the respective country and are paid by the customer.

For deliveries within the EU, no additional customs duties apply.

How do I get a coupon code?

Coupon codes are sent to our customers in our newsletters, so don't forget to subscribe and/or create an account to access our offers. Some discount codes may be sent to specific individuals and may be locked to their personal accounts. Feel free to keep an eye out for code promotions on our social media.

How do I pay for my order?

KLARNA

Due to our cooperation with Klarna, we can offer all our customers the option to buy our products and either pay directly or pay in instalments. To read more about Klarna's terms and conditions, click HERE.

CREDIT CARD PAYMENT

You can shop with us using Visa, Mastercard, and American Express cards that are approved for online shopping via Stripe payment. No extra fees apply. The amount to be paid is reserved on your card but will only be debited when your products are shipped to you. We reserve the right to verify the validity of the payment card, that sufficient funds are available to cover the order's value, and that the cardholder's address details are correct. We may refuse a purchase based on this information.

PAYPAL

Pay faster and more securely with PayPal. You can choose to fund your payment from your PayPal balance or via a debit or credit card linked to your PayPal account. For more information, read HERE.